Flood Damage

Making The Right Choice Under Pressure

Making The Right Water Removal And Restoration Choice

Knowing their Houston home has been damaged by water many people will panic, going online or to the phone book and call the first flood damage restoration listing they can find.  While the speed with which they are moving is to be admired, picking the first outfit that comes along to work on your home or business isn’t.

Due Diligence

A little due diligence might be wise since there are no government guidelines or regulations to dictate who can or cannot do flood damage repair. Pretty much any yahoo can throw a mop in the back of his Camaro and say he’s in the business. Hiring some fly by night outfit like this is one sure way of making certain that your problem doesn’t get solved. So in the long run, you end up paying a lot more on your repair bills.  Why?  Because you’ll eventually figure out that the company you initially hired was a mistake, back up, and take another run at it.

Some Help Is Available

Okay, but with flood damage restoration companies a dime a dozen in pretty much every community, how is one to know who the prime candidates are?  The answer is simple.  The water restoration industry has done an admirable job of policing itself through the establishment in 1972 of the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), which has established standards of care and industry accepted methods for treating not only water damage also problems caused by mold and fire as well.

Technicians Get Training

The IICRC offers training and certification in all areas of water damage restoration, with over 150 instructors nationwide.  Companies wishing to earn a measure of credibility and experience in this business will ideally have all of their staff competently trained, with a thorough understanding of all procedures as well as practical, real-world, hands-on experience. Of course, no seal of approval or certification is a guarantee against incompetence, however, hiring a company that is IICRC certified will tell you that the company has invested time, effort, and financial resources into making sure their personnel is best equipped to handle all of your water damage repair needs.

24/7/365 Service Available

IICRC certification means that the company will be available 24/7/365, answering their own phones and able to have a technician out to your home or business within an hour of your call.  The technician can assess the level of damage, determine a course of action, and begin the water removal and restoration process quickly to avoid further damage to your property. IICRC certification also means the company you hire will offer a complete range of services, from water extraction and drying, to carpet cleaning and mold remediation, structural repair and restoration, basically whatever is required to return your home to its pre-loss condition.  You will also receive a guarantee on all work done.